Amazon's latest Alexa device is a home security camera

Cloud Cam streaming on an Echo Show    
   Amazon

"If any Amazon Key in-home delivery was not completed to your satisfaction, or your product or property was damaged as a direct result of the delivery, we'll work with you to correct the problem", the biz said. With Amazon Key, customers can authorize Amazon to open the door and slide their parcels inside.

"Amazon Key gives customers peace of mind knowing their orders have been safely delivered to their homes and are waiting for them when they walk through their doors", Peter Larsen, vice president of delivery technology for Amazon, said in a news release.

To address security concerns, the Amazon Key package also includes a Cloud Cam, a camera that lets users "watch deliveries, check in anytime via live view, and lock and unlock your front door from anywhere".

Furthermore, this service can be used outside of the Amazon realm.

Today, Amazon announced yet another way for Prime members to get their packages.




All in-home deliveries are backed by Amazon Key Happiness Guarantee.

The Amazon Key program is just a few days away from its debut. Amazon Key deliveries will only come through Amazon Logistics, not via UPS, FedEx or the U.S. Postal System, all of which also deliver Amazon packages, according to the report.

Now, a lot of people are reacting to Amazon Key with an unqualified "nope!" Users who want their packages delivered inside their homes can select the "in home" option on the app to get their items delivered inside their residence when they're not home.

Amazon Cloud Cam, an intelligent indoor security camera that lets you keep track of your home at an affordable price. But it's also a standalone offering, and another in the growing family of Alexa-enabled devices that promise to integrate Amazon into every part of your home life. Customers can set the frequency and length of time a person has access, and add or remove contacts as they see fit. This includes integrations with some of the leading service brands, including home cleaning experts from Merry Maids and pet sitters and dog walkers on Rover.com, as well as over 1,200 services from providers across 60 professions via Amazon Home Services. The company teamed up with security company August Home to make grocery and other shopping more convenient. Alexa, call Amazon customer services, I've been robbed. The two situations are expensive for organizations like Amazon, which at that point need to handle calls from irritated customers and refill lost requests.

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