Google Home and Chromecast devices experiencing issues

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Google said in a statement that it has fixed a problem affecting both its Home smart speakers and the Chromecast, the plug-in video casting dongle for televisions.

In the case of Chromecasts, user s are unable to cast content from Google apps like YouTube and Google Play movies, causing irate users to take to social musers and hail the firm with abuse. A new update to address the issue should be rolling out to all users over the next six hours, the company said Wednesday evening. Two-thirds of those reporting a problem with their device said that their Google Home was unresponsive, while the the remainder said that their smart speaker could not access the internet. If you would like an immediate fix, please follow the directions to reboot your Google Home or Chromecast. Google added that users would need to reboot their device to get "back up and running", pointing users to a help page on how to reboot their Google Home device. If they tried to reset the device, it would sometimes fail to reboot. "We are really sorry for the inconvenience and are taking steps to prevent this issue from happening in the future".

Google has advised Chromecast owners experiencing the issue to leave their bricked devices on, so as to receive the fix immediately once Google sends it out.




A Google Home unit on display.

Google has confirmed the devices are knackered, but has so far provided no other information, saying only that it is investigating the issue. It's possible that the outages may stem from issues with the servers that host Google's cloud, but this is pure speculation at this point.

It has been some time since Google Home went down.

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