Airport Forced to Use Whiteboard to Prevent Total Travel Mayhem

Gatwick Airport

Apologising to customers, he added that the airport's "manual contingency plan", which included having extra staff on hand to help direct passengers, had worked well.

For travelers at Gatwick Airport in London on Monday morning, getting to their gate was exactly that.

"Due to an ongoing issue with Vodafone - a provider of IT services for Gatwick - flight information is not being displayed correctly on the airport's digital screens and is now displayed manually in the terminals".

In a statement at 17:00 BST, a Gatwick spokesman said the issue had been resolved and flight information was being displayed as normal. Photos shared on social media show travelers crowded around airport employees who are handwriting departure information on the temporary flight boards.

So staff have been forced to physically write on board while people crowd round hoping to find out which gate they're supposed to hanging around if they want to get to get to Spain on time.




Many frustrated passengers have taken to twitter to slam the airport for the chaotic scenes.

"Thank goodness I have eagle vision and can read messy writing from a distance".

"Gatwick would like to apologise to any passengers affected and expects Vodafone to resolve the issue as quickly as possible".

The airport said an IT issue, which saw the screens going down at 2am today, resulted in a "handful" of passengers missing their flights. "Customers are advised to check our website and apps for the latest information".

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