Mobile discovers security breach of certain customer information

A sign for a T Mobile store is seen in Manhattan New York

This is not the first time this year that T-Mobile's cybersecurity practices have come under scrutiny.

The US telco said none of the customers' financial data or social security numbers were lifted and no passwords were compromised.

"We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access", the company said in a message to customers.

The breach was spotted on 20 August by the firm's cyber-security team, it said, and was plugged the same day.




Attackers may have compromised three percent of T-Mobile's 77 million customers on Monday, revealing personal information like addresses, phone numbers, and account numbers.

Customers whose account was affected by this breach will receive an alert that'll direct them to this web page. The T-Mobile website once allowed anyone with your phone number to access your account. Those with additional concerns are encouraged to contact customer care by dialing 611, using two-way messaging in the T-Mobile app, online at MyT-Mobile.com or via iMessage through Apple Business Chat. Even though no financial info or social security numbers were exposed in this particular breach, details like a person's name, phone number, and email address are still sensitive info. But data breaches and new kinds of cellular fraud are gradually making the practice less effective, Guido says.

"Out of an abundance of caution, we wanted to let you know about an incident that we recently handled that may have impacted some of your personal information", T-Mobile US warned.

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